Category Archives: FAQ / Help

How do I access the News Drive?

All WFIR studio and newsroom machines have this network location mapped to the drive letter N. This means you can use the drive on those machines just as if it were a local hard drive. For example you can browse files on the News drive through “My Computer” or through file open/save dialog boxes without having to know the network location, just select the drive letter N from the location drop down box.

If you are on a machine that doesn’t have the News Drive drive mapped then you probably shouldn’t be accessing it. The News Drive is for WFIR file storage only. This drive provides audio to on-air resources like WireReady and should not be accessed by anyone outside the news department.

Sending a Monthly EAS Test

Login to the WSLQ DASDEC http://q99eas.mwi/
(Username and password information can be aquired from the engineering department)

 

Click the ‘Encoder’ tab and then select the ‘Send EAS’ radio button.

 

Select the ‘General EAS’ tab then select ‘RMT – REQUIRED MONTHLY TEST’ from the drop down list and set the Effective Start Time to the time of the test.

Most options on this screen will already be set for example all of the FIPS Location Codes required will already be selected.

 

Scroll down the page until you see ‘Send EAS Alert’ button.

 

Finally on the next page scall to the bottom of the page and press the ‘Yes, Send Alert!’ button about 6 seconds before the scheduled test time.

 

Monthly EAS Tests are required, please call engineering with any questions.

 

Help With Secure E-mail

When accessing Secure E-mail you may see a Security Warning or Untrusted Connection message similar to those below.

Internet Explorer
FireFox
Chrome

You can safely click Continue/Proceed. This message is displayed because your web browser is unable to verify the secuirty certificate for mail.wheelerbroadcasting.com because it is generated internally and not through a certificate authority. While it’s safe to proceed when visiting mail.wheelerbroadcasting.com it’s highly recommeded that you do not continue on any other website unless you trust the site you are visiting and understand the risks.

Internet Connection Settings

Follow these steps to ensure your computer is correctly configured for internet access on the Mel Wheeler, Inc. office network.

For Internet Explorer.

Open the Control Panel and double click Internet Options.

 

Select the Connections Tab.

 

Click LAN settings.

 

Make sure the Automatically detect settings option is checked.

 

For Firefox

Open Firefox Options, select Advanced then click the Network tab.

 

Click the Settings button.

 

Make sure Auto-detect proxy settings for this network is selected.

Time Change (Fall) Automation Instructions

The playlist must contain an extra hour of programming (120 minutes total) scheduled at 0100 with no syncs.

If the extra hour is not added, but the time change does occur, the schedule will stay one hour ahead. If this happens, do a manual Jump and Recue to correct the schedule.

Time Change (Spring) Automation Instructions

Add a Hard or Soft sync on the first 3 am event for the schedule to be accurate after the automatic time change.

Hard Sync (#): While in Auto mode, at the time indicated in the “schedule time” field of the target event, a hard sync will discard all events between the target and the next-to-play position, placing the target in second position. The event on-air is then faded and the target event is aired immediately.

Soft Sync (*): While in Auto mode, the behavior of a soft sync is the same as a hard sync, except the air event is not faded and the target event is not placed on-air (i.e. the schedule is just updated). Events between the on-air event and the soft sync (*) will be DROPPED when the clock reaches the specified time of the sync event.

How do I access the skimmer?

The skimmer is an automatic air check monitoring system that begins recording each time a microphone is turned on and stops when it is turned off.

These recordings can be accessed inside the building only by visiting http://skimmer/. Once on the page navigate by station, date then time. Recordings are not stored forever, as disk space runs out older air-checks are automatically deleted to make room for new ones.

Note: This service is only available for WXLK, WSLC, and WSLQ.

How do I get on the WiFi? Which WiFi do I use?

There are two WiFi or wireless networks avaliable inside building Wheeler-Net and Wheeler-Guest.

Wheeler-Net is the office WiFi intended for staff use only. If you need access to network this please contact the IT Department. Passwords for this network should never be shared.

Wheeler-Guest is for visitors to the building. You can get access information for this network from the front desk or the IT Department. Access information is also posted in the conference rooms. Guest WiFi access is restricted to port 80 for web browsing only, services like ftp, windows networking or client based e-mail are blocked for security reasons.

Guests should also never be allowed to plug directly in to a wall port or switch without approval from the IT Department.

All internet traffic is filtered to protect from spyware and enforce the electronic communications policy.

How do I access the S Drive or Audio Server?

The “S Drive” and “Audio Server” are the same thing. All studio, news and production machines have this network location mapped to the drive letter S. This means you can use the drive on those machines just as if it were a local hard drive. For example you can browse files on the S drive through “My Computer” or through file open/save dialog boxes without having to know the network location, just select the drive letter S from the location drop down box.

If you are on a machine that doesn’t have the S drive mapped then you probably shouldn’t be accessing it. The S Drive is primarily for short to midterm audio storage and shouldn’t be used for storing documents or other files.

If you feel you need access to the S Drive and don’t already have it contact the IT Department.

How do I scan? Where are scanned files sent?

The front panel display may be slightly different depending on which Copy/Scan/Fax machine you are using. Press the “Home” key located to the upper left next to the touch screen. You will then see a menu similar to the one below. Select the action you wish to perform.

On each copier/scanner you can select where you wish to save or e-mail scanned files. You can enter an e-mail address from the touch screen keyboard or select one from the address book. If you scan frequently you may want to request that your e-mail address be added to the address book, please visit http://help.wheelerbroadcasting.com and open a support ticket with your request.

The default network location is to the S drive in the folder called !Dropbox.